Privacy Policy

ClickLink Technologies Private Limited ("ClickLink", "we", "us" or "our") is committed to protecting the privacy and personal data of all individuals who interact with our website, services and digital platforms. This Privacy Policy explains what data we collect, how we use it, how we protect it and your rights regarding your personal information.

By using our website at www.clicklinktechnologies.com or any of our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

• Name, email address and phone number (when you fill in contact, enquiry or newsletter forms)
• Business name, website URL and project requirements (when requesting a quote)
• Resume, cover letter and application details (when applying for careers or internship programmes)
• Any other information you voluntarily provide in communications with us

1.2 Information Collected Automatically

• IP address, browser type and operating system
• Pages visited, time spent on pages and referring website
• Device information and cookies

2. How We Use Your Information

• To respond to enquiries, quote requests and messages
• To provide, manage and deliver the services you have purchased
• To send newsletters and marketing communications (only where you have opted in)
• To process job and internship applications
• To improve our website, services and user experience
• To comply with legal obligations and prevent fraud

3. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. We use essential cookies (necessary for the site to function), analytics cookies (Google Analytics) and marketing cookies where applicable. You can control cookies through your browser settings.

4. Sharing Your Information

We do not sell, trade or rent your personal information to third parties. We may share data with trusted service providers who assist us in delivering our services, legal authorities when required by law, and in business transfer scenarios.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Contact form submissions are retained for up to 3 years. Newsletter subscriptions are retained until you unsubscribe.

6. Data Security

We implement appropriate technical and organisational security measures including SSL encryption and access controls to protect your personal data. No method of internet transmission is 100% secure.

7. Your Rights

• Right of access — to request a copy of data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your personal data
• Right to object — to object to processing for marketing purposes
• Right to withdraw consent — at any time where processing is consent-based

To exercise these rights, email info@clicklinktechnologies.com.

8. International Transfers

ClickLink Technologies operates from India and serves clients globally. Your data may be processed on servers outside your country with appropriate safeguards in place.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

12. Governing Law

This policy is governed by Indian law including the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023. Disputes are subject to the jurisdiction of courts in Malappuram, Kerala, India.